Frequently Asked Questions

How to buy? What is presbyopia? How to avoid blurring? What are the magnetic glasses?

Buying in Didinsky

What destinations do you send to?

To peninsula, Balearic and Canary Islands (this last shipment not certified).

To all the world.

What are the delivery times?

In case the merchandise is available, our supplier will make the shipment in the next 24 / 48h working days upon receipt of the payment. Even so, the delivery time may vary from 1 to 14 days, the latter being very unlikely.

How can I pay for my order?

With your debit / credit card or via Paypal.

Is the payment safe?

We have encryption systems in each of the transactions, ensuring that all confidential information of your credit and / or debit cards will not be used for harmful purposes.

How I can I contact you?

You can contact using the contact form or by phone or WahtsApp at +34 699 171 133 from 9 a.m. to 2 p.m. In the rest of the hours you can write by email and as soon as we connect we will answer your questions. You can also call the customer service phone during the same hours.

Also through the contact form you will find here.

I forgot my password, what do I do?

Nothing happens, click here, enter your email address and we will send you your new password. You can change it later without any problem.

How do I use my discount coupon?

To enjoy your discount you must access your cart and enter the code in the “coupons” field below the products in your cart. Press OK and your cart will be updated with the corresponding discount.

Do glasses for eyestrain help you avoid eyestrain?

Overexertion and visual fatigueseriously harm our eyes, those who suffer from presbyopia should wear reading glasses whenever possible.

What happens if you don’t wear reading glasses?

The decision of whether to wear glasses to read or not, will not affect the long-term view in any way. The only short problem is that we don’t see well. If you have to force your eyesight to read you could have headaches, it would cause you tiredness at the end of the day, redness of the eyes…

Does your eyesight weaken if you do not wear reading glasses?

Tired vision is a process associated with age that does not change with the use or not of glasses. We must keep in mind that presbyopia is not a disease, but a symptom caused by the natural course of aging. The first signs are usually perceived between the ages of 40 and 50.

Are glasses without pins comfortable?

We are talking about reading glasses of very small size, which even fit inside our rigid case in the palm of our hand. His measurements make her an extremely light glasses, so you will not notice that you are wearing them. The fact of taking up little space allows us to take them in places where until now it was unthinkable as in our wallet, purse, in the same pocket or even on our mobile phone thanks to its adhesive included in the case.

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    Hola,

    Podemos responderte cualquier duda que tengas sobre lentes, presbicia y graduaciones, como si estuvieses en una Óptica.
    En el caso de que tengas preguntas sobre un pedido, logística o políticas de devolución, por favor, envía un mail a customer@didinsky.com

    Saludos,